Leadership

• Mentoring
• Coaching
• Policy, Goals, Strategy, operations and tactics alignment
• Operational efficacy
• Grounded Communication
• Team building
• Conflict handling
• Effective negotiation
• Prioritising
• Clarify and simplify complexity

Process Optimisation

• Business process re-engineering
• As-is and To-be modelling
• Root cause analysis
• Exception management
• Proofing and proving
• Diagnosing disconnects and flaws
• Failure mode and effect analysis
• Implementation, integration and migration
• line balancing
• Statistical process control
• Measurement
• Continual improvement
• Realisation of value

Generating Competitive Advantage

• Developing a strategy
• Pricing
• Product mix
• Market dynamics
• Creating differentiation
• Creating an effective selling capability
• Customer relationship management
• Optimising technology enablers
• Distribution policy

Operational Efficacy

• Business strategy
• Organisational capability
• Value chain optimisation
• Business sale
• Transfer of undertakings
• Rationalisation
• Crisis/disaster management
• Wind up

Human Resources

• Executive search
• Planning and capacity
• Provide interim managers
• Training
• Organisation and management development (ODMD)
• Staff analysis

Public Sector

• CPA and audit commission recommendations
• Capacity planning
• Continual service improvement (CSI)
• Project management
• Business process re-engineering
• User focus
• Cross cutting
• Improvement plan
• Delivering CRM
• Workforce planning
• Assurance
• Best value performance planning
• Value chain analysis
• Services strategy
• Definitions of role

Geo-demographics

• Geo-modelling
• Opportunity analysis
• Identifying target customers
• Information management